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May 14, 2021

Watch out for Woolies scam: ACCC

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ScamThe Australian Competition and Consumer Commission (ACCC) is warning shoppers to watch out for a fake Woolworths customer satisfaction survey that asks for bank account details in exchange for a $150 gift voucher. There has been a surge in reports to the ACCC with 140 complaints received since the scam resurfaced at the start of September.

Scammers are sending this survey out of the blue – usually via social media or email – and asking you to complete questions before you can claim the voucher. They may also ask for banking details to complete the survey. If you are duped, you will find that the vouchers are fakes and retailers won’t honour them.

‘Scammers impersonate well-known businesses to get their hands on your personal details. Once you have unknowingly sent your details to a scammer, they can steal your money – and possibly even your identity,’ ACCC Deputy Chair Delia Rickard said.

‘Last year, victims of this survey scam reported money stolen from their credit card with losses up to $1,000. Others were unwillingly subscribed to premium SMS services, which cost money for every SMS received.’

For further information visit www.scamwatch.gov.au


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