Richmond Valley Council has moved to reassure residents that the ‘brown water’ flowing from their taps was indeed safe to drink.
Concerned residents have been contacting the council’s service centre to report discoloured water.
RVC general manager John Walker said the discolouration was harmless and was mainly due to the level of manganese
‘Discoloured water occurs occasionally in all water supply systems,’ Mr Walker said.
‘It is most commonly caused when there is a sudden increase or change in direction of water flow through pipes and harmless deposits of accumulated iron and manganese are disturbed and suspended in the water, giving it a discoloured appearance.
‘Although unsightly, the particles are harmless to health and the water is safe to drink.’
Mr Walker said from time to time water’s colour or appearance could change, however, the water was, and would, remain safe for use at all times.
He said sometimes water could take on a yellow, rust or brown tint, other times it could appear milky white or blue.
He said Council was working to resolve the problem as soon as possible and residents were advised to take care when washing to ensure clothing wasn’t damaged due to the discoloration.