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June 4, 2023

Taree vandals cause north coast internet outage

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The damaged Taree Telstra pit. Photo courtesy Telstra
The damaged Taree Telstra pit. Photo courtesy Telstra

Telstra is blaming vandals in the Taree area for an internet outage that hit parts of the north coast last night and may be ongoing in some areas.

Echonetdaily understands that two cables in one of the telco’s access pits at Taree were literally hacked apart and set on fire.

Telstra says the vandalism not only knocked out the primary signal to Taree but also damaged other cables going to other parts of the network.

Police were called to the site overnight and are investigating.

‘We are aware of an issue beginning overnight that is impacting services in Taree and some centres along the north coast, including Lismore and the Bryon Bay area,’ a spokesperson told Echonetdaily.

‘Our fibre crew has identified two cables in a common access pit in the Taree area that appear to have been intentionally damaged by a third party.

Telstra says further delays are attributable to the fact its staff had to wait until the fire was put out to start fixing up the damage.

‘Our crew waited for Fire and Rescue NSW to declare the site safe before commencing repairs to the cables,’ the spokesperson said.

‘Given the extent of the damage, our crew has been working through the night to access and repair the cables and hope to restore services as soon as possible.’

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  1. I don’t believe anything Telstra says and I don’t believe them this time. They are like the schoolboy whose dog always eats his homework.

  2. Hats off to the Telstra techies for their prompt work to fix the problem. I hope they catch the vandals and make them pay the overtime etc.

  3. This outage shows how vulnerable Country Telecommunications is. One would think there was redundancy built in, so an outage would not cause total failure.
    If the cables were duplicated on different routes, the system could absorb a fault such as this.
    I wonder how much this cost our local economy? I also wonder if this is related to the LNP cutting costs in the NBN? (I am a wireless NBN consumer & was down for over 24 hours)

    Country voters: think before you vote! Ask your local polly their position on future communications to the bush.


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