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May 14, 2021

Aus online security concerns hit new highs

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Australians are concerned about identity theft. (File pic)
Australians are concerned about identity theft. (File pic)

Australians are more scared about identity theft and card fraud than at any other point in the past 10 years.

The international Unisys Security Index found Australians were most concerned about identity theft and bank card fraud, while fears around national security and hacking had more than doubled.

Of 13 countries surveyed, Australia recorded the second largest increase in security concerns, after the Netherlands.

Unisys national and border security programs director John Kendall said developed countries were feeling vulnerable about their security.

“Consumer trust is very fragile,” he said.

He said organisations had to ensure if there were any data breaches immediate steps were necessary to contain the impact.

Mr Kendall said multi-factor authentication was key to limiting the damage of data breaches and helping people feel safe.

Multi-factor authentication can involve text messages being sent to phones or codes being generated on them to confirm logins.

Demographics also showed young people were more concerned about misuse of personal data and card fraud than older groups.

“Yet they are not very concerned about the security of shopping or banking online, perhaps because it’s the norm for this generation,” Mr Kendall said.

The global study gauges attitudes of consumers on a range of issues including national, personal, financial and internet security, and 1002 Australians were polled.


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