You don’t have to own a superyacht to have a butler, but The Byron Bay Butler Darren Burns says that his clients do tend to have certain things in common. ‘My clients are normally very busy people, and those who want their holidays and homes to be absolutely perfect in every way,’ he says.
Imagine arriving at your home to find it completely ready for you, with grocery shopping done, your holiday experiences arranged, and someone by your side ready to chauffeur you, plan events, tend the bar, and organise cooking and catering for your dinner parties and small functions, as well as childcare – personalised professional service in Paradise!
Working very closely with his client, Darren says that he aims to ensure an absolutely unforgettable luxury experience for all his guests, and he certainly has experience at the highest level, having been chief steward and butler on superyachts for more than ten years, in addition to his other hospitality experiences.
Despite his infuriatingly Jeeves-like discretion about the peccadillos of the rich and famous, we did manage to extract some further details from the butler:
What are the key factors in keeping a superyacht to the highest standard?
Having a really keen eye for the little details, being extremely organised and a master in time management. It helps to indulge and pamper yourself on occasion so you get a sense of what the guests’ experience is.
Sometimes it’s about producing a top-quality meal?
The food service definitely plays a major part in creating a wonderful experience for the guests; table settings are elaborate and dazzling, service can be drawn out for hours with many courses offered; but it’s the combined efforts of the entire crew that make that holiday really special.
Your clients seem to value your warmth and personality. What gives you the personal energy and enthusiasm?
I am in a very intimate and personal role with my clients. I’m helping to create lifelong memories for them. The thanks and appreciation I receive are really genuine and that drives me to go that little bit farther.
Is it sometimes about letting go of the Jeeves image and helping the clients ‘let go’ so they can have fun?
Definitely. While being professional and attentive I can still be relaxed and casual. I try to remain calm by creating an atmosphere whereby my clients can’t help but be relaxed themselves. It’s all about creating a mood.
You’re obviously a can-do sort of person, while being able to mix it with the casino set. Did you have any special James Bond training on Her Majesty’s Secret Service?
Yes, but as I’m sworn to secrecy, I obviously can’t discuss it.
The Byron Bay Butler can help you in Byron Bay, and will travel to any destination required. He his passionate about locally sourced products and services, helping you to make the most of the region.
The Byron Bay Butler
Ph 0405 144 251