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Byron Shire
July 20, 2024

Holiday letting Code of Conduct now in force

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The NSW government’s mandatory Fair Trading short term rental accommodation (STRA) Code of Conduct commenced Friday, December 18.

Additional changes to planning laws will be introduced from June 1, 2021, including a short-term rental accommodation premises register.

According to www.fairtrading.nsw.gov.au, the laws ‘impose new obligations on booking platforms, hosts, letting agents and guests’.

Focus on commercial arrangements

‘The government’s approach to regulating short-term rental is focused on commercial arrangements where a person is given the right to occupy a residential premises for up to three months at a time’.

‘This means existing laws on residential tenancies and other traditional forms of short-term accommodation, such as hotels and motels, remain unchanged’.

On page 13 (section 2.4.4) of the code, it reads: ‘A host must hold insurance that covers their liability for third party injuries and death on short-term rental accommodation premises. This insurance must be valid for the occupancy period’.

Section 2.4.4 and 2.4.5 reads, ‘A host, or the host’s authorised representative, must be contactable within ordinary hours to manage guests, the premises, neighbourhood complaints and other issues related to use of the premises’.

Contactable 24/7

‘A host, or the host’s authorised representative, must be contactable outside ordinary hours to deal with emergencies’.

For more info, visit www.fairtrading.nsw.gov.au.


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1 COMMENT

  1. All owners of STRA must have provided contact details to all neighbours.. If a neighbour rings the owner(host) and lodges a complaint and the behaviour of the occupants continues then this is grounds to lodge a complaint to Fair Trading about the owner and guests.

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