Liz Levy, Suffolk Park
Why has Byron Shire Council decided to impose a layer of digital tyranny for residents wishing to renew their locals parking permit?
Attempting to renew online I found that I now have first to register for a ‘PayStay’ account. What if I don’t want to have such an account because I don’t want: to read through several pages of small type terms and conditions; to have my personal details stored on yet another web-based database; to have my credit card details stored on yet another website for a likely once-a-year transaction; to have yet another password to remember for a site I will likely use only once per year?
The answer it seems is that I must make a special trip to Mullumbimby to pay over the counter.
The previous online system seemed to work perfectly well without forcing residents to go through a third party service provider. Some may want the range of services PayStay offers, but it isn’t necessary to pay a simple once-off renewal. Please, Council, give us back the choice.