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Byron Shire
November 9, 2026

Nearly 6,000 NBN customers still without internet in Northern Rivers

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Around 5,800 homes and businesses were still impacted by outages on the nbn™ network in Northern NSW Tuesday morning.

The National Broadband Network [NBN] shared an update on internet services on the Northern Rivers  around 10.30am.

The latest figure was less than the estimated 9,200 impacted customers Monday afternoon.

‘We are making progress with restorations,’ the  NBN statement read, ‘some of the repairs required are quite complex and access is still an issue in some areas’.

The company said it had an increased workforce on the ground.

Areas still impacted included Ballina, Murwillimbah, Coraki, Lismore and parts of Woodburn, as well as some smaller communities where access due to landslides and road closures was still a problem.

The NBN said it was offering free Wi-Fi connectivity via the nbn™ Sky Muster™ satellite service at the following Northern Rivers venues:

  • Alstonville Leisure and Entertainment Centre
  • Ballina Sport and Recreation Centre
  • Coraki Uniting Church
  • Nimbin Evacuation Centre

‘We are working closely with local authorities to deploy emergency assets to other locations as they are requested,’ the NBN statement said.

People in affected areas were encouraged to check the nbn™ outages page regularly and with their retail provider for specific information.

The company said it would continue to update local media daily.



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