I believe my story succinctly illustrates the chaotic and distressing nature of the decision-making process employed by the NRRC. It needs to be called out for what it is! I was first contacted by NRRC on 14 February, 2023 to acknowledge my registration for the Resilient Homes Program. I received a second text from them on 13 June to say they would soon be in touch. I have heard nothing since. The deadline for hearing about my eligibility was meant to be 30 June.
I’m in a row of three virtually identical houses at the northern end of Station Street in Mullumbimby. One has been deemed eligible for retrofit or raising, the next-door neighbour rejected [their offer] and I’ve received no word. The flood affected each one in the same way and to the same extent. The frontage of all three extends about 90m along the street and yet all have different outcomes. Go figure.
This unjust and distressing process must be publicised and an investigation called for. I know of more severely affected houses in Mullumbimby and elsewhere that have been rejected [for assistance] and will therefore receive no government support. We were all affected and deserve to be treated fairly and with respect.
I’m pleading for The Echo to start and lead a campaign to bring this to the attention of those who may be able to help.


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