Sarah Mabbutt, South Golden Beach
In the latter part of last year I spent a couple of weeks in Byron Hospital. The hospital has received so much negative comment that I wanted to say my experience while there was very positive.
On every level I received excellent care from an amazing, professional team.
Nurses, doctors, catering and cleaning staff were so friendly, helpful, and went out of their way to meet my needs. The doctor listened to and worked with my medical needs, and information was passed through to the team.
Regardless of whatever problems are happening internally, all nursing staff came and introduced themselves at the beginning of shifts. The team seemed to have respect for one another, and humour and laughter could be heard in the corridors.
Catering staff went out of their way to meet my dietary needs, and they always arrived with a good morning or afternoon. They were amazing in how they remembered patients’ names and how you liked your cuppa.
The allied staff members also responded and worked with patience, and delivered options to support my going home.
So, to everyone whose kindness, support and trust I received as I wobbled my way down corridors to get mobile again, the biggest thank you for your encouragement, care and kindnesses.
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