The Byron Bay Centrelink office will close its doors on December 7, forcing local welfare recipients to use the Brunswick Heads office for any business requiring face-to-face contact.
In a statement released on Thursday morning the Commonwealth Department of Human Services General Manager Hank Jongen said the Byron centre was closing on due to a ‘significant reduction in foot traffic’.
‘There’s a very low demand for face-to-face services in Byron Bay as more people are choosing to complete their business online,’ Mr Jongen said.
‘The Byron Bay Service Centre currently provides a digital express service offer, where people can use self service terminals or phone self service to complete their business.
‘People in the community can continue to do this themselves at a time and place that suits them through myGov or the Express Plus mobile apps.
‘People who need more complex support have been referred to Brunswick Heads Service Centre for some time.’