I would like to let other ratepayers know about the treatment I have received from the Byron Shire Council (BSC) compliance department.
A house was built beside my house in Orana Road, Ocean Shores. The roofing put on the house is called ‘Surfmist’ a silver colour that is highly reflective. Surfmist does not meet the DCP (development control plan) or the Australian Standard.
I complained to the BSC compliance department and at an onsite meeting I was told by the compliance officer that the roof was grey and called ‘Windspray’.
A video was done and now the compliance officer has agreed the roof colour is actually Surfmist, but it still remains, the reflection from this roof into my house is terrible.
I have continued to ask questions as to what will be done. As a result, the head of the BSC compliance department told me if I continued she would have me classified as an unreasonable and persistent caller, which would result in me not being able to contact Council or being contacted by Council.
This whole process that I have been through seems to say to me that Byron Shire Council’s compliance department is more interested in supporting private certifiers rather than representing their own compliance regulations.
I find it quite absurd that the head of the compliance department felt the need to threaten me rather than investigate the issue and make an informed decision.
For four decades The Echo has printed the stories some people loved, some people hated, and some pretended not to read. If you want us to keep telling the truth, the real truth, not the sugar-coated version. We’ll need your support to keep the presses rolling. 
