What, no Tripadvisor reviews?

If you are the kind of person who is chilling out with the family in Byron Shire, marvelling at the nature, getting down to the beach with the kids, mixing it with the locals and generally soaking up the Byron region vibe, then you might be surprised to know that the sort of people who submit Tripadvisor reviews have rated Peppers Broadbeach number 24 of the Top 25 Hotels for Families in the World. Yes, World.

Peppers is located on the corner of Surf Parade and Elizabeth Ave, Broadbeach. Tripadvisor reviewers like its location near BWS, Woolworths, restaurants, the Oasis shopping centre, Pacific Fair, and the ocean, although opinions are divided on the worth of the ocean view rooms, with one Japanese gentleman feeling that the view from his ‘ocean view room was very bad because of the other two hotels in front of the residence’. That’s the Gold Coast for you.

But it’s also Tripadvisor, where one can only speculate on the circumstances that led a woman from Melbourne, who had stayed at Peppers ‘more than 89 times’, stating ‘Service shocking. Never will have us back nor will I EVER recommend.’ When you fall out on Tripadvisor it’s very public, but even when it’s good is it real?

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