Jay Carney, Mullumbimby
Dear Woollies, please explain how anyone thought it was a good idea to replace the card/cash machines with card only ones?
That person should be demoted. An everyday example of the chaos this has caused is where 15 people are in the queue waiting for the cash machine while the card machines are vacant.
People in the queue are grumbling, upset and angry, which is not the way people want to feel when they are spending their money. Happy and satisfied would be much more likely to bring customers back.
You changed for the worse overnight; hopefully it will be as quick to switch back.