Update 10.45am:
A Telstra spokesperson has confirmed with Echonetdaily that the outage that appears to have been isolated to the Mulumbimby exchange has now been fixed.
‘The Mullumbimby issue has been resolved. It was a power issue relating to the Mullumbimby exchange,’ said a Telstra spokesperson.
When questioned on why the Telstra outage map identified all major urban areas as being out they said that while there are isolated outages in all these locations the map at times overemphasises the outage areas.
Update 9.50am:
It appears that the Telstra mobile network has now come back online in the North Coast region. While the Telstra outage map continues to indicate that all major urban centres have been affected by the data outage they have confirmed that most of Sydney is not affected.
Currently ATMs in the region are not working due to the outage. The Commonwealth Bank in Mullumbimby closed for the day due to the outage, and many shops and still have no access to EFTPOS so they are only able to accept cash. This is creating challenges for anyone who does not carry cash on them.
Echonetdaily is waiting on a statement from Telstra regarding the full resolution of the data outage.
Original story 7.30am:
Currently the Telstra and NBN networks are out across the region. It appears that Optus users are still able to use their data and phone services with good indoor and outdoor coverage available.
Telstra out around the country
According to the Telstra outage map all major urban centres have been affected by the data outage including Brisbane, the Gold Coast, Sydney, Melbourne, Adelaide and Perth.
NBN outages
NBN is also affected by the outage with Mullumbimby, Brunswick Heads, Ocean Shores, and Tweed Heads currently not receiving data. However, Byron Bay, Ballina and Burringbar are currently connected.
In an emergency
The Mullumbimby police station phone at the police station front door is currently not working as it is affected by the outage. In an emergency call 000 from your mobile or knock on the door of the police house next door to the station. The police can communicate via the police radio network while the normal networks are down.
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