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Byron Shire
August 29, 2026

NSW govt’s Health Order lacks clarity

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Confused and anxious when it comes to ambiguous and complex COVID-19 laws? You are not alone.

Local businesses have expressed confusion and resistance at being expected to act as defacto police and ascertain the vaccination status of people on their premises.

The Public Health (COVID-19 General) Order 2021 is 53 pages long, and outlines how a wide range of businesses – and individuals – should self-regulate and operate within COVID-19 rules.

Yet there is no clarification in the order regarding the ‘reasonable steps’ a business owner must take to ensure that an unvaccinated adult is not on the premises.

‘Reasonable steps’ is mentioned within sections 5.3 of the order (COVID Safe Check-in), 2.12 (certain outdoor events) and section 2.19 (Premises closed to unvaccinated adults).

Retired local magistrate, David Heilpern, told The Echo that the term ‘reasonable steps’ will eventually need to be determined by the courts.

He said, ‘The government appears to be relying on the posters that they have issued, which business owners can download to go up in shop windows’. Mr Heilpern added that courts would likely decide on the ‘reasonable steps’ definition depending on the size of business.

The Echo asked local Detective Chief Inspector, Matt Kehoe, if police will be checking people’s vaccination status on behalf of businesses that are required to, if there’s an issue from the business owner’s point of view, such as a disruptive customer? And if so, will this mean extra/increased policing numbers for the area? 

He replied, ‘There are no extra police numbers to our district’. 

No proactive policing

‘At present, police will not be proactively checking vaccination status of patrons and business owners. That being said, if we are called for Crime Stoppers reports or 000 calls, then there is a responsibility for police to investigate and ask those questions. I would encourage people to comply with the current Public Health Order’.

‘Please be respectful to business owners trying to navigate these challenging times and be kind to each other’.

Meanwhile, the bipartisan Cross Border Taskforce, comprising Members from both the NSW and Qld Parliaments, has called on the NSW Premier to delay double vaccination requirements until the end of October in regional areas.

While the Order currently says a fully vaccinated person has to have two doses of a COVID-19 vaccine to enter certain premises, the Premier announced on October 7 that regional workers (not customers) will only require one shot.

The Taskforce wrote to the new premier about their concerns for the region, and asked for an outline of his plans for this region, ‘so we are able to relay this to our communities and alleviate any unnecessary growing anxiety around this issue’.



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