Telstra says they are ‘making progress reconnecting communities in southeast Queensland and northern New South Wales following severe storms during the week’.
‘Around 80 per cent of the mobile base stations that were affected are now back online and delivering coverage to their communities and we have restored nearly 75 per cent of landline services (excluding nbn). We have now also brought more than half the number communities that were in isolation back online,’ they said in a media release.
However, due to reminating flood water, damaged infrastructure and lack of power many areas are still inaccessible and cannot be assessed as they need both power and access to ‘assess whether there has been any damage to our network. Unfortunately, we have found significant damage to some of our network, which will take time to fix.’
Latest information:
- 53 mobile sites affected (either partially or completely offline), down from 74 yesterday off a peak of over 250 sites.
- NSW – 26 sites affected, down from 39 yesterday
- Qld – 27 sites affected, down from 35 yesterday
- 9,625 fixed line phone/ADSL affected, down from 11,252
- The communities of The Channon, Mullumbimby, Koonorigan, Ocean Shores, Pillar Valley, Jiggi, Stokers Siding, Uki, Modanville, Ulmarra, Tucabia, Wooli, Duranbah, Kingscliff, Whian Whian, Main Arm, Woodburn, Tyalgum may be isolated. There are now no communities isolated in SE Queensland.
Disaster Assistance:
A full outline of the various disaster assistance packages offered to Telstra customers impacted and displaced due to the floods is available on Telstra Exchange.
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