I am writing in response to The Echo article, Response Hands Down Damning Feros Report.
On reading this report I am sure that many local residents would be disturbed by these findings by the ACQSC, however, may I assure you that is not the current situation at this highly-valued Byron Bay facility.
My mother has been a resident at this facility for the past seven years and for a period of time from the beginning of pandemic up until the change of management at this facility, in the latter part of last year, there were many deficiencies within this facility. However, the current management of Feros have made distinct and positive changes. Residents are now smiling and life is once again very inclusive. People are now living and working within a happy and committed organisation.
The current management and staff at Byron Bay Village are fantastic and I have complemented many of them on the wonderful work they are doing. I feel sorry that they may be having to cope with some negativity which was the responsibility of a previous working group now no longer associated with the facility.
Feros Village in Byron Bay is once again a wonderful facility for those requiring help in their advancing years.