17.6 C
Byron Shire
April 22, 2024

81,000 outages – NBN update for Northern Rivers

Latest News

Cockroach climate

The cockroaches in the Byron Council offices are experiencing bright daylight at night. They are trying to determine whether...

Other News

The bridges of Ballina Council

Ballina Shire Council has started preliminary investigation works at Fishery Creek Bridge, on River Street, and Canal Bridge, on Tamarind Drive, as part of their plan to duplicate both bridges.

Funds sought to complete clubhouse

Byron Bay Football Club may finally get the funds to complete its new clubhouse, with Byron councillors to consider loaning the club $200,000 at this week’s meeting.


It is, at best, amusing, but mostly disappointing, to see The Echo reporting on the mayoral minute to Council...

Mayor defends promoting sale of Wallum lots

Is the role of mayor Michael Lyon as a negotiator with Wallum developers, Clarence Property, compromised? With talks with...

Local grom takes national tube-riding prize

Local grom takes national tube-riding prize. Broken Head surfer Leihani Zoric has taken out first place in the U/14 girls and best barrel (girl) categories of the Australian Junior Online Surf Championships.

New chef at Crystalbrook Byron

Joachim Borenius has been appointed as the new executive chef at Crystalbrook Byron resort’s signature restaurant, Forest. Joachim Borenius brings...

81,000 customers affected by outage say NBN. Image www.flickr.com/photos/paille-fr

Around 81,000 homes and businesses are experiencing outages on the nbn™ network across Northern NSW say NBN. 

‘The majority of customers (56,500) continue to be impacted by an outage at the Fibre Access Node in Woodburn, which is operated by a third party. This is impacting homes and businesses across Tweed Heads, Kingscliff, Currumbin Valley, Byron Bay, Brunswick Heads, Ballina, Lennox Head and Evans Head,’ said NBN in their media release. 

Significant damage to the Woodburn site and surrounding infrastructure has been identified and NBN said they are ‘working with the third party provider today, to access the site and determine the damage, with a view to deploy a temporary solution next week, when safe access via road is expected to be available.’

The other customers impacted by the outage are in the Grafton and Lismore areas.

‘A nbn Sky Muster™ Truck as satellite FlyAway Kit have been deployed to the evacuation centre at the Ballina Coast School, which provides free wi-fi connectivity to the community via the nbn Sky Muster™ satellite service,’ said the media release. 

It is also understood that there is connectivity available at the Mullumbimby Neighbourhood Centre. 

Where possible, people in the affected areas are encouraged to check the nbn™ outages page regularly and to check with their retail provider for specific information.

Support The Echo

Keeping the community together and the community voice loud and clear is what The Echo is about. More than ever we need your help to keep this voice alive and thriving in the community.

Like all businesses we are struggling to keep food on the table of all our local and hard working journalists, artists, sales, delivery and drudges who keep the news coming out to you both in the newspaper and online. If you can spare a few dollars a week – or maybe more – we would appreciate all the support you are able to give to keep the voice of independent, local journalism alive.


  1. haha I did checl with Testra as to when Byron internet might be connected again, & a very sweet guy in The Phillipines assured me that my internet IS connected, my problem is with my modem, & that they will send me a new one next week & all my problems will be solved!

    • I also have a nice Modem collection from Optus, the script monkeys don’t know anything about what they are supporting.

  2. One better telstra said sorry so we wil give you extrs data i said great but i hace no internet so big deal keep your existing extra data i dont use all ive got now

  3. It’s not just NBN that’s out: those of us who live in NBN blackspots and have only landline ADSL are cut off from our comms. And our normally pathetic mobile signal – usually one bar on a good day – is now so underpowered that SMS is all we can use – voice calls won’t connect. Thanks (not!) to the government that totally screwed up the NBN!

    The only online services I can get right now are The Echo and the BoM site – no ABC. No online banking. Sweet FA. Bet if I were a politician I’d be connected as a priority.

  4. It appears to me that telcos are in general very poor communicators. Our NBN service (near Bangalow) just came back on tonight (Sunday) after about 5 days. I rang our provider when it failed who said they would send us a text when it was back on. No other info (eg on alternative access points). Still no text. And no details during all that period from them or on any TV News as to what the problem was or when it might be fixed

  5. So NBN Co is “working with the third party operator of the Woodburn Fibre Access Node”??… Can someone explain why the damaged Fibre Access Node is operated by a third party? The government spent 10’s of billions of taxpayers’ money on the NBN, so why is a CRITICAL COMPONENT of the infrastructure not owned and operated by NBN Co? Doesn’t make sense to me……


Please enter your comment!
Please enter your name here

A grim commemoration

US President Jo Biden, responding to a question, made the comment that the US is considering the dropping of the prosecution of Julian Assange. How...

Infrastructure for east end of Mullum

Mullumbimby was founded 135 years ago. In the 1960s sewerage was introduced, as was I suppose drainage infrastructure. Are we living in the 1920s...

Save Wallum now

The Save Wallum campaign has been ongoing and a strong presence of concerned conservationists are on site at Brunswick Heads. How the state planning...

Can Council’s overturn their decisions?

NSW Labor planning minister, Paul Scully, when asked about the Wallum estate by local MP Tamara Smith (Greens)  in parliament on March 20, said,...