Around 81,000 homes and businesses are experiencing outages on the nbn™ network across Northern NSW say NBN.
‘The majority of customers (56,500) continue to be impacted by an outage at the Fibre Access Node in Woodburn, which is operated by a third party. This is impacting homes and businesses across Tweed Heads, Kingscliff, Currumbin Valley, Byron Bay, Brunswick Heads, Ballina, Lennox Head and Evans Head,’ said NBN in their media release.
Significant damage to the Woodburn site and surrounding infrastructure has been identified and NBN said they are ‘working with the third party provider today, to access the site and determine the damage, with a view to deploy a temporary solution next week, when safe access via road is expected to be available.’
The other customers impacted by the outage are in the Grafton and Lismore areas.
‘A nbn Sky Muster™ Truck as satellite FlyAway Kit have been deployed to the evacuation centre at the Ballina Coast School, which provides free wi-fi connectivity to the community via the nbn Sky Muster™ satellite service,’ said the media release.
It is also understood that there is connectivity available at the Mullumbimby Neighbourhood Centre.
Where possible, people in the affected areas are encouraged to check the nbn™ outages page regularly and to check with their retail provider for specific information.
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